Kendrasnott Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Kendrasnott.com (the “Website”), including all content, features, and services related to our limited-edition jewelry—from browsing pendant necklaces and huggie earrings to creating an account or sharing product reviews. By accessing or using the Website, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other applicable policies posted on the Website. We reserve the right to update these Terms periodically; revised versions will be posted on the Website with a “Last Updated” date, and your continued use of the Website after such updates constitutes acceptance of the revised Terms.

1. Eligibility to Use the Website

To access or use the Website, you must:

Be at least 13 years of age (if you are under 18, you must have the explicit consent of a parent or legal guardian to use the Website, and such parent/guardian will be deemed to have accepted these Terms on your behalf);
Possess the legal capacity to enter into a binding agreement (e.g., not be under a legal disability that prevents compliance with these Terms);
Comply with all applicable local, state, national, and international laws, regulations, and these Terms;
Not use the Website for any illegal, fraudulent, or unauthorized purpose (e.g., reselling Kendrasnott jewelry without permission, accessing restricted customer data).

We reserve the right to deny or restrict access to the Website to any User who fails to meet these eligibility requirements, in our sole discretion.

2. Website Access & Usage Rights

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes only. This license includes:

Browsing product collections (e.g., limited-edition band rings, dainty pendant necklaces);
Creating a personal account to save shipping addresses, track orders, or manage jewelry preferences;
Submitting product reviews, photos, or feedback (in compliance with Section 4);
Placing orders for personal use (subject to our Terms of Purchase).

This license does not include the right to:

Reproduce, modify, distribute, sell, lease, or sublicense any content on the Website (e.g., product images of huggie earrings, brand logos, jewelry care guides) without our prior written consent;
Use automated tools (e.g., bots, scrapers, crawlers) to access, collect, or extract data from the Website (unless explicitly permitted by our written policies);
Disrupt or interfere with the Website’s functionality, security, or other Users’ experience (e.g., sending spam, uploading malware, overloading servers with repeated requests);
Create derivative works based on the Website or its content (e.g., editing product photos to create counterfeit jewelry listings);
Use the Website to promote commercial activity not authorized by us (e.g., advertising third-party jewelry, selling fake Kendrasnott pieces).

3. User Accounts

a. Account Creation & Maintenance

To access certain Website features (e.g., order tracking, saved payment methods), you may need to create a User account. When creating an account, you must:

Provide accurate, complete, and current information (including your name, email address, and password);
Update account information promptly if it changes (e.g., new shipping address, updated email);
Maintain the confidentiality of your account credentials (username/password) and restrict access to your device.

You are solely responsible for all activities that occur under your account. If you suspect unauthorized access to your account (e.g., unknown orders for jewelry, password changes you didn’t initiate), you must notify us immediately at [email protected] to secure your account and resolve any issues.

b. Account Suspension & Termination

We may suspend or terminate your account at any time, without prior notice, if:

You violate these Terms or any other applicable policy (e.g., submitting fraudulent order information, posting inappropriate reviews);
Your account is used for illegal or fraudulent activity (e.g., purchasing jewelry with stolen credit cards);
You provide false or misleading information during account creation (e.g., fake name, incorrect shipping address);
Your account is inactive for a continuous period of 12 months (we will notify you via email 30 days before termination to allow reactivation).

Upon account termination, you will lose access to account-specific features, but any outstanding obligations (e.g., payment for pending jewelry orders) will remain in effect.

4. User-Generated Content (UGC)

If the Website allows you to submit content (e.g., reviews of pendant necklaces, photos of you wearing Kendrasnott jewelry, feedback on band rings)—collectively “User-Generated Content (UGC)”—you agree to the following:

Ownership & License: You own or have the legal right to submit the UGC, and you grant us a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify, distribute, display, and publish the UGC for business purposes (e.g., featuring reviews on product pages, sharing photos on social media to promote limited-edition designs).
Content Standards: Your UGC must not:
Violate third-party rights (e.g., copyrights of other jewelry brands, privacy rights of individuals in photos);
Contain illegal, harmful, or offensive content (e.g., hate speech, discrimination, harassment, links to malicious websites);
Include false, misleading, or defamatory information (e.g., claiming a Kendrasnott ring is “poor quality” when it was damaged by misuse);
Contain spam, advertisements, or links to unauthorized third-party websites (e.g., links to competing jewelry stores);
Include personal information of others (e.g., names, phone numbers, addresses) without their consent.

We reserve the right to review, edit, or remove any UGC at our sole discretion, without prior notice, if it violates these standards. We do not endorse or take responsibility for any UGC submitted by Users.

5. Intellectual Property Rights

All content on the Website—including but not limited to brand logos, product images (of pendant necklaces, huggie earrings, etc.), jewelry designs, descriptions, text, graphics, software, and color schemes (collectively “Intellectual Property”)—is owned by Kendrasnott or our licensors and protected by copyright, trademark, and other intellectual property laws worldwide.

You may not use, copy, or distribute any Intellectual Property without our prior written consent. For example:

You cannot download and resell product images of our limited-edition band rings for your own website;
You cannot use the “Kendrasnott” trademark to promote non-Kendrasnott jewelry;
You cannot reproduce our jewelry care guides and share them as your own content.

Unauthorized use of our Intellectual Property may violate these Terms and applicable laws, and we reserve the right to pursue legal action to protect our rights.

6. Prohibited Conduct

You agree not to engage in any of the following conduct when using the Website:

Accessing or attempting to access restricted areas of the Website (e.g., admin portals, customer databases, inventory systems) without authorization;
Interfering with the Website’s technical functionality (e.g., modifying code, introducing viruses or malware, disrupting server operations);
Impersonating Kendrasnott, our employees, or other Users (e.g., creating a fake account claiming to be “Kendrasnott Support” to steal information);
Collecting or storing personal information of other Users (e.g., copying review authors’ email addresses, saving shipping addresses from shared posts) without their consent;
Using the Website to facilitate illegal activities (e.g., money laundering, selling counterfeit jewelry, fraudulently claiming refunds for used pieces);
Manipulating order processes (e.g., creating multiple accounts to purchase limited-edition jewelry beyond quantity limits);
Posting or transmitting any content that infringes on intellectual property rights, violates privacy laws, or harms other Users.

7. Website Availability & Accuracy

a. Availability

We strive to make the Website available 24/7, but we do not guarantee uninterrupted or error-free access. We may temporarily take the Website offline for maintenance, updates, or emergency repairs, and we will notify Users via the Website or email whenever possible. We are not liable for any damages resulting from Website downtime (e.g., missed opportunities to purchase limited-edition jewelry).

b. Accuracy of Content

We make reasonable efforts to ensure Website content (e.g., product details, pricing, availability, jewelry care instructions) is accurate and up-to-date. However, we do not warrant that content is error-free, complete, or reliable. For example:

Jewelry colors may vary slightly due to device display differences (e.g., a “rose gold” pendant may appear lighter on a phone screen than in person);
Pricing errors may occur due to system glitches (we will correct these and notify you if they affect your order);
Stock availability for limited-edition designs may change unexpectedly (we will notify you if an item is out of stock after you place an order).

You acknowledge that any reliance on Website content is at your own risk. If you have questions about a product (e.g., “Is this band ring adjustable?” “What metal is this pendant made of?”), contact our customer service team at [email protected] for clarification before making a purchase.

8. Third-Party Links & Services

The Website may contain links to third-party websites, services, or content (e.g., social media platforms like Instagram, payment processors like PayPal, jewelry review blogs). These links are provided for your convenience only, and we do not control or endorse any third-party websites or their content.

We are not responsible for the privacy practices, terms of use, or accuracy of third-party websites. For example:

If you click a link to an Instagram post featuring Kendrasnott jewelry and share your information there, we are not liable for how Instagram uses your data;
If you use PayPal to pay for your order, PayPal’s terms of service govern your payment, not these Terms.

Your use of third-party links is at your own risk. We recommend reviewing the privacy policies and terms of use of any third-party website before accessing or using it.

9. Limitation of Liability

To the maximum extent permitted by law:

Kendrasnott shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website (e.g., loss of data, loss of profits, inconvenience, or damage to reputation due to inability to purchase a limited-edition piece);
Our total liability to you for any claim related to the Website (whether arising from breach of contract, negligence, or other legal theory) shall not exceed $100 USD;
We shall not be liable for damages caused by: (1) your violation of these Terms; (2) unauthorized access to your account; (3) Website downtime or errors; (4) third-party content or services; (5) events beyond our reasonable control (e.g., natural disasters, cyberattacks, government regulations, supply chain issues affecting jewelry stock).

Some jurisdictions do not allow the limitation of certain types of liability, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Kendrasnott, our employees, officers, directors, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:

Your use of the Website;
Your violation of these Terms or any applicable law, regulation, or third-party right;
Your submission of UGC that infringes on third-party rights or violates content standards;
Unauthorized access to or use of your account;
Any other act or omission by you related to the Website.

11. Governing Law & Dispute Resolution

a. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.

b. Dispute Resolution

Before initiating any legal action, you agree to attempt to resolve any dispute arising from these Terms or your use of the Website through good-faith negotiation with us. To start negotiations, send a written notice of the dispute to [email protected], including your name, contact information, and a detailed description of the issue (e.g., “dispute over account termination,” “claim of UGC removal”).

If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. Arbitration shall be conducted by a single arbitrator, and the arbitrator’s decision shall be final and binding on both parties.

You waive any right to participate in a class action lawsuit or class-wide arbitration related to your use of the Website.

12. Contact Us

If you have questions about these Terms of Use, need to report a violation (e.g., unauthorized UGC, account fraud, counterfeit jewelry listings), or have concerns about your Website usage, contact our customer service team at:

Email: [email protected]

We respond to all inquiries within 24-48 business hours and will work to resolve any issues promptly.

Thank you for using Kendrasnott.com. We’re committed to providing you with a safe, enjoyable, and transparent experience as you explore our limited-edition jewelry—and we appreciate your respect for these Terms.